Q: What does the website migration service involve? Will my website be secure?
A: The website migration service available at DTM Hosting is entirely free of charge and involves transferring all your website files, databases and emails from your present hosting provider to your brand new hosting account with us. We’ll also modify all the configuration settings required for your sites to be fully operational on our next–generation cloud hosting platform.Our technicians are fully capable of transferring any kind of website. With years of practical experience in the industry, they’re well–versed in the specificities of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom web app with a lot of custom libraries is as elementary as moving a plain WordPress–based blog.
Q: How long will the website migration procedure take?
A: There are plenty of variables to consider – the overall number of web files, the physical size of the database, the complexity of the web site itself and the present workload of our web site migration experts, etc. Even so, we do our best to implement all web site migrations in a 48–hour time period. Smaller–sized web sites are transferred faster – usually in under 24 hours.
Q: Do you require something from me before you begin transferring my site?
A: We’ll need the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be unavailable?
A: Nah. Your site will remain visible online during the migration. As soon as everything is done on our end, we’ll tell you so that you can examine it and check for problems. If everything’s alright, all you will have to do is edit your domain’s DNS records.
Q: Will my old hosting provider find out that I’m leaving them?
A: While we transfer your web content, your hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–based web hosting platforms. Essentially, if we can gain access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.