Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Hosting Control Panel you can find an in–depth Help section featuring lots of how–to articles and regularly asked questions. They are contributed by our support team of accomplished technicians. Just type in your question and our smart software will return the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • If you would like to watch how a task is executed or how an issue is resolved, instead of just reading about it, then examine our compilation of how–to video tutorials. They address various topics and will help you swiftly understand how to work with the Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client care service and a one–hour support ticket response guarantee. Our experienced technical support engineers will be online day and night to attend to your inquiries and to rectify any issue that you may encounter. Simply send a tech support ticket from the Help section and we’ll respond to you immediately.