1 hour ticket response
Fast assistance is our highest responsibility and that’s why we have a team of trained tech support engineers who are eager to provide a quick response to any question that you could possibly have. Just send your technical support ticket from the Hosting Control Panel and we will reply within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute response time.
A Top–Notch Customer Service
Our tech support team representatives have big experience in the cloud web hosting service sphere and are practiced enough to deliver a quick answer to your problem. If, however, the problem at hand is not within the competency of a support engineer, the ticket will be forwarded to a developer or system administrator for further investigation.
An Easy–to–Browse Help Center Section
To help you find a quick tip on how you can use a given feature, we have implemented a truly intuitive Help Center section in your Hosting Control Panel. You can browse through an extensive selection of web hosting account management articles and website management articles, take a gaze at our F.A.Q. section or watch our step–by–step video tutorials.