Even though the hosting service provided by the different companies is relatively the same, each provider has a customized platform with its own tweaks and different ways to accomplish particular tasks. In such a case, a detailed knowledge base would be truly helpful both for people with no practical experience and for technically capable users who will at some point discover how given procedures are executed, but will lose some time in the process. The purpose of such a knowledge base is to help make the service quick and easy to use, saving users plenty of time and energy. The end result is more content customers, as they can quickly find the information they’re seeking, and much less work for the technical support team members, because typically the majority of the inquiries and difficulties that clients have got are already described in the knowledge base. In case the articles themselves are expertly written and cover more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting packages include an elaborate knowledge base where you can find info on all the obstacles that you might possibly come across and their resolutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but you’re unable to send email messages, for instance. We have tried our best to be as thorough as possible and to encompass all the available options in order to save you time and effort and to supply you with different solutions for every single problem. The knowledge base includes educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whereas if you wish to see the full article collection, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature a rich article repository where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve created it on the basis of the feedback that we’ve assembled from our clients over the years and, as a consequence, our articles deal with specific issues that you might confront and propose the easiest way to fix them, for instance getting a 500 Internal Server Error message or being unable to send e-mails from your PC although you have the right outgoing mail server settings. The articles are available in each section of the Control Panel and you can consult them whenever you want. They can help you boost your knowledge not only about our services, but also about the hosting sphere as a whole, as they contain exhaustive guidelines and general info such as what file permissions or cron jobs are.