Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server solutions that we offer and you can add it either during the signup or anytime later via your billing Control Panel. It includes one hour of custom work on your hosting server, so our administrators will be able to help you with software installation or setup. They could also troubleshoot any piece of software you have already installed if it does not work efficiently, so you won't have to waste time to figure out what's wrong as they can aid you in a very quick and skilled manner. Since this is a one-time upgrade, you could get it just if you need it and if a given task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful if you cannot do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated service that we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your server is ready, you'll be able to order the upgrade during the server signup process, or when you need something to be done later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your hosting server, so in case you face any issues to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it includes.