In case you've ever had a cloud web hosting account in the past or you've dealt with any other kind of online service, you are probably aware from personal experience that for some things it is better to talk to a live person on the telephone than to exchange support tickets or e-mail messages. If you want to know more about a particular service before you purchase it or in case something small needs to be made, for example, it'll be far easier and quicker to do it in real time. If you have the option to seek the advice of representatives by phone, it is very likely that you're dealing with an actual web hosting supplier, not a reseller. The type of support that you will get on the telephone may differ between different suppliers - from general issues to professional tech support. Generally most of the suppliers offer pre-sales assistance and first level telephone support, while more complex technical issues are resolved via electronic mail or tickets.

Phone Support in Cloud Web Hosting

If you decide to acquire one of our cloud web hosting service, you can contact our customer support crew over the telephone for 14 hours a day. We can help you choose the best plan for your sites since we believe that it is better to discuss this kind of matters with a live person. If you already have an account, we will help you with your sales/billing questions and general issues, even with some tech matters that do not need too much time or escalation to a system administrator because it will be more appropriate to open a support ticket for time-consuming issues in order to have the entire correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you're able to call the one you prefer and speak with one of our agents.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours a day as part of the support services for each and every semi-dedicated server plan that we offer. Due to the fact that some issues are more difficult and time-consuming, you may have to open a ticket if you come across such a problem, but for all billing, general or minor technical issues you can always call us and we will assist you without delay in order to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you will be able to find out whether you can host your internet sites on our state-of-the-art cloud platform or you can receive any other general info about our semi-dedicated services. We have local phone numbers in the United States, the United Kingdom and Australia plus a global number, so that you will be able to call the one that is closer to your region.