A 99.9% Server Uptime
We have set up our cloud web hosting system using dependable hardware and strongly modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on our hosting servers to ensure maximum security and dependability. We’ve installed several denial–of–service protection devices along with powerful firewall software to make sure our network is invincible and safe.
All cloud web hosting service plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
In order to provide a topflight web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve set up our own custom internal network in an effort to ensure a super–fast connection speed with the outside world.
And because of this, regardless of which datacenters you opt for: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to lessen all potential risks with our cloud hosting packages and irrespective of the fact that we offer premium tech support, there are occasions when the client simply isn’t satisfied with what we have to offer. Or he has to upgrade to a more robust web hosting service, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not completely pleased, you will get a reimbursement.
24/7 Technical Support
When you own a hosting firm, your customer service technicians are of paramount importance. This is the reason why we’ve attentively assembled a highly competent group of techs, each with several years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All help requests are replied to in under an hour and our average response time is less than twenty minutes!